Current information on Service Availability

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Customer Service
Online Top-ups Temporary not available
Incident Report for
This incident has been resolved.
Posted Feb 01, 2021 - 12:21 CET
Most of the payments methods have come back online, we are monitoring the situation together with the Payments team.
Posted Feb 01, 2021 - 12:18 CET
Due to issues with the Payment Service Provider it is currently not possible to top-up your wallet. We are investigating and will get back as soon as possible.
Posted Feb 01, 2021 - 11:58 CET
This incident affected: Platform (Wallet).