CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

HALO - Issues with Inference

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Jan 24, 2026 - 18:07 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 24, 2026 - 14:55 CET

Investigating

We are currently experiencing issues with inference and are actively investigating. This impacts all agents across customer environments.

Posted Jan 24, 2026 - 14:48 CET

This incident affected: HALO (Inference).