We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Get email notifications whenever CM.com creates, updates or resolves an incident.
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The maintenance has been completed and all WhatsApp traffic has returned to normal again.
Posted Oct 16, 2019 - 13:33 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 16, 2019 - 13:00 CEST
Scheduled
Due to immediate maintenance for WhatsApp messaging, you may experience a delay in the delivery of outgoing WhatsApp messages. Incoming WhatsApp messages will continue as normal.
During this maintenance, you might experience that outgoing messages will be buffered and their delivery delayed for a period of up to 15 minutes. After the maintenance the buffered messages will be delivered. There will be no lost messages.
Posted Oct 16, 2019 - 11:44 CEST
This scheduled maintenance affected: Messaging (Business Messaging API) and Mobile Service Cloud (Customer Contact).
