We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Fixes have been implemented and traffic processing has resumed. Queued traffic is being processed at the moment. We are monitoring the situation.
Posted Jul 09, 2026 - 16:49 CEST
Identified
We are carefully deploying a fix to resolve the problem. Traffic processing performance can degrade and improve again during the rollout.
Posted Jul 09, 2026 - 15:20 CEST
Update
The cause if the issues has been identified. We are currently working on a solution to resolve the degraded performance.
Posted Jul 09, 2026 - 14:26 CEST
Investigating
Currently the messaging platform performance is degraded. Messages are still accepted and will be processed with a delay. We are working to resolve the issue.
Posted Jul 09, 2026 - 14:08 CEST
This incident affected: Messaging (Business Messaging API, SMS - High Priority, WhatsApp Business).
