Tracedock - Platform Migrations
Scheduled Maintenance Report for
The scheduled maintenance has been completed.
Posted May 26, 2023 - 00:00 CEST
We have successfully migrated two batches of customers to the new Tracedock version in the platform. Might you miss events in the Tracedock event overview on the old portal, then that means you have been migrated. Please log on to the platform with your former Tracedock email address and request a new password to proceed. The other accounts will be migrated coming Tuesday due to the bank holiday in the Netherlands on Monday.
Posted May 25, 2023 - 15:39 CEST
We are going to perform another run of the migration of yesterday.
Posted May 25, 2023 - 10:13 CEST
We are about to start the migration of the remaining customers.
Posted May 24, 2023 - 09:41 CEST
We have migrated the first batch of customers and are now verifying the implementation
Posted May 22, 2023 - 12:46 CEST
We are currently starting the migration. Please be aware that any changes to events or other configurations will not be saved until the migration is finished.
Posted May 22, 2023 - 07:47 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 22, 2023 - 00:03 CEST
We will do a phased migration of Tracedock customers to the platform. During your migration schedule, you will not be able to view the dashboard on the Tracedock portal ( We expect this to be for a minimal amount of time, after which you will be able to log on to the platform to view your Tracedock dashboard.

The processing of events should proceed as normal. Please be mindful of any anomalies during this migration period and contact in case something is not functioning as planned.
Posted May 19, 2023 - 14:49 CEST
This scheduled maintenance affected: Mobile Marketing Cloud (Tracedock).