CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Delays in Addressbook syncs between CDP and Addressbook

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Oct 14, 2026 - 11:24 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 14, 2026 - 10:04 CEST

Investigating

We are currently experiencing delays in the synchronization of addressbook data between CDP and Addressbook. As a result, changes made in one system may take longer than usual to appear in the other. Our team is looking into the cause and we will share an update as soon as we know more.

Posted Oct 14, 2026 - 07:59 CEST

This incident affected: Mobile Marketing Cloud (Customer Data Platform, Address Book).