HALO - degraded performance

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted May 29, 2026 - 15:40 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 29, 2026 - 14:29 CEST

Investigating

We are currently investigating degraded performance affecting HALO.
Since approximately 11:30, response times have increased significantly, resulting in reduced service availability.

 Our team is actively investigating the root cause. Further updates will follow.
Posted May 29, 2026 - 14:01 CEST
This incident affected: HALO (HALO Voice, Inference).