We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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A fix has been implemented and we are monitoring the results.
Posted Jan 10, 2022 - 11:00 CET
Investigating
We are investigating incoming message delays via the bot router. If you have any questions or if there is anything else, please reach out to our support team at support@robinhq.com or via phone +31 85 877 00 23.
Posted Jan 10, 2022 - 10:57 CET
This incident affected: Mobile Service Cloud (Mobile Service Cloud Advanced / Pro (Former ROBIN)).