CM.com Status Page
We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Planned maintenance Conversational Router
Scheduled Maintenance
Report for CM.com
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Wednesday November 29th 04:00 - 04:30 CET the Conversational Router will receive an update to its core setup, an investment we need to pave the way for future enhancements.
The update itself will take a couple of minutes and the rest of the timeframe will be used to monitor the behaviour afterwards. During the update messages will be held in a queue. When the update is completed these queued messages will subsequently be routed, with a small delay as a consequence.
The update itself will take a couple of minutes and the rest of the timeframe will be used to monitor the behaviour afterwards. During the update messages will be held in a queue. When the update is completed these queued messages will subsequently be routed, with a small delay as a consequence.
This scheduled maintenance affected: Mobile Service Cloud (Mobile Service Cloud Advanced / Pro (Former ROBIN), Customer Contact, Webchat, Scripted Chatbot) and Conversational AI Cloud (Web Conversations).