Operator Service Disruption - EG - Vodafone - 60202

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Sep 10, 2021 - 06:21 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 09, 2021 - 23:07 CEST

Update

We have rerouted the connections to alleviate the impact of the outage.
The operator is addressing the issue meanwhile.
We will update this page once there's more information.
Posted Sep 09, 2021 - 23:05 CEST

Investigating

Due to an outage at the operator-side we have noticed a degradation of performance regarding the processing of MT- and MO-SMS traffic as well as the processing of delivery reports.
Posted Sep 09, 2021 - 22:40 CEST
This incident affected: Messaging (Business Messaging API, SMS - Regular, Messaging Apps, Texter).