Current information on Service Availability
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Customer ServiceOperator Service Disruption - EG - Vodafone - 60202
Incident
Report for CM.com
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We have rerouted the connections to alleviate the impact of the outage.
The operator is addressing the issue meanwhile.
We will update this page once there's more information.
The operator is addressing the issue meanwhile.
We will update this page once there's more information.
Investigating
Due to an outage at the operator-side we have noticed a degradation of performance regarding the processing of MT- and MO-SMS traffic as well as the processing of delivery reports.
This incident affected: TEXT Gateways (SMS Gateway 1 (sgw01.cm.nl), SMS Gateway 2 (sgw02.cm.nl), SMS Gateway (gw.cmtelecom.com)), TEXT Apps (Mail SMS, Messaging Analytics, Messaging Log, Texter), and Mobile Service Cloud (SMS).