Mobile Service Cloud is experiencing issues

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Sep 19, 2022 - 16:08 CEST

Monitoring

A fix has been implemented and we are monitoring the situation
Posted Sep 19, 2022 - 13:19 CEST

Investigating

MSC is experiencing issues loading customer profile details and search results.
we are currently investigating this issue.
Posted Sep 19, 2022 - 12:34 CEST
This incident affected: Mobile Service Cloud (Agent Inbox).