We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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All services are available again also the CDP app and Events API is available again. The CDP Dashboard is still initialising and will follow soon.
Posted Mar 08, 2021 - 17:23 CET
Update
Scripted Chatbots are available again.
Posted Mar 08, 2021 - 17:20 CET
Identified
The issue has been identified and the team is working to implement a fix. We will keep you updated on the progress.
Posted Mar 08, 2021 - 17:14 CET
Investigating
We are currently investigating an issue with the CDP and Scripted Bot platform. The CDP is currently unreachable and workflows are not being processed. The chatbot is also not processing any requests.
Posted Mar 08, 2021 - 17:02 CET
This incident affected: Mobile Marketing Cloud (Customer Data Platform) and Mobile Service Cloud (Scripted Chatbot).
