We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Get email notifications whenever CM.com creates, updates or resolves an incident.
Get text message notifications whenever CM.com creates or resolves an incident.
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The service interruption has been resolved. All traffic is resuming as normal.
Posted May 15, 2019 - 20:13 CEST
Investigating
Unfortunately connectivity towards BE - Telenet - 20605 remains unstable. We are investigating this issue with the operator closely and continue to push to restore the services as soon as possible.
Posted May 15, 2019 - 17:40 CEST
Monitoring
Connectivity has been restored. All queued messages are currently being processed. We will monitor this situation closely.
Posted May 15, 2019 - 15:57 CEST
Investigating
Belgium operator Telenet has confirmed that they are experiencing an issue on their platform which affects MT SMS traffic. All MT messages are being queued on our side
Posted May 15, 2019 - 15:02 CEST
Identified
The issue has been identified.
Posted May 15, 2019 - 15:01 CEST
Investigating
Belgium operator Telenet is experiencing an issue on their platform which affects MT SMS traffic. The operator is investigating the issue.
