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Customer Service
Ticketing - degraded performance
Incident Report for
This incident has been resolved. All data is available in the dashboards again.
Posted Sep 21, 2021 - 20:47 CEST
All ticketing services are available again. Some data of this morning is not available in the dashboards yet, we are currently working on restoring this.
Posted Sep 21, 2021 - 14:22 CEST
Seated ticketing services are operational again. We are still working on restoring the general admission platform.
Posted Sep 21, 2021 - 11:43 CEST
A fix has been implemented and we are monitoring the results. Ticketing services are recovering.
Posted Sep 21, 2021 - 10:58 CEST
We are continuing to investigate the issue. You may continue to experience a degraded performance on all ticketing services.
Posted Sep 21, 2021 - 10:03 CEST
Ticketing is experiencing degraded performances, general admission, seated are affected. Investigation is ongoing.
Posted Sep 21, 2021 - 08:53 CEST
This incident affected: Ticketing (Seated Ticketing Dashboard, General Admission Ticketshop API, General Admission Ticketshop, Seated Ticketing Ticketshop, General Admission Dashboard).