CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

MSC Native Voice - Instability

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Nov 03, 2025 - 13:26 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 03, 2025 - 12:18 CET

Investigating

We are currently investigating instability for Native voice. Calls might not be connected to agents at the moment.

Posted Nov 03, 2025 - 11:11 CET

This incident affected: Mobile Service Cloud (Native Voice).