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We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.
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Current information on Service Availability
Voice - Traffic distburdance Outbound01 (Breda) platform
Incident
Report for CM.com
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results. Please be advised to keep using or switch over your outbound traffic to the Outbound02 and Outbound20 platforms.
Identified
The issue has been identified and a fix is being implemented.
Investigating
Dear Customer,
At this moment we are having an issue with our Outbound01 (Breda) platform. Please refrain from using this platform and send outbound traffic towards the below platforms instead.
Customers using nl.voip.cm.com are not affected as the faulty platform has been removed from the configuration.
Outbound02:
31.169.63.81
31.169.63.82
Outbound20:
31.169.62.162
31.169.62.163
Should you have any questions or issues, please contact voicesupport@cm.com
Best regards,
CM Voice Support Team
At this moment we are having an issue with our Outbound01 (Breda) platform. Please refrain from using this platform and send outbound traffic towards the below platforms instead.
Customers using nl.voip.cm.com are not affected as the faulty platform has been removed from the configuration.
Outbound02:
31.169.63.81
31.169.63.82
Outbound20:
31.169.62.162
31.169.62.163
Should you have any questions or issues, please contact voicesupport@cm.com
Best regards,
CM Voice Support Team
This incident affected: Voice (Voice Platform - The Netherlands).