We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Get email notifications whenever CM.com creates, updates or resolves an incident.
Get text message notifications whenever CM.com creates or resolves an incident.
Get webhook notifications whenever CM.com creates an incident, updates an incident, resolves an incident or changes a component status.
We are continuing to monitor for any further issues.
Posted Aug 13, 2019 - 11:56 CEST
Monitoring
Proximus EnCo has updated their status and in response we have reestablished connection to their platform. Messages are being processed again. We are monitoring the traffic.
Posted Aug 13, 2019 - 08:39 CEST
Update
The Proximus platform status remains degraded. Traffic is being queued on our platform until problems on Proximus end are resolved. As soon as more information is available we will inform our customers via this channel.
Posted Aug 12, 2019 - 21:04 CEST
Investigating
Investigating Proximus EnCo is experiencing an issue on their platform which affects part of the MT SMS traffic. The operator is investigating the issue.
