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Current information on Service Availability
Mobile Service Cloud - Platform authentication enhancement
Scheduled Maintenance
Report for CM.com
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Because of ongoing improvements to our platform security, we're excited to announce that on Monday 15th of April 10:00 pm CEST we will be executing the implementation of a robust new authentication layer for enhanced security within our system. As a result, all users will need to log in again to access our platform.
Please note that if you are currently logged in, you will be automatically logged out upon clicking anywhere within the software. This is to ensure a smooth transition to the new authentication system and to safeguard your account security.
We apologize for any inconvenience this may cause and appreciate your cooperation as we work to maintain the highest standards of security for our users.
Thank you for your understanding.
Sincerely, the Mobile Service Cloud team
Please note that if you are currently logged in, you will be automatically logged out upon clicking anywhere within the software. This is to ensure a smooth transition to the new authentication system and to safeguard your account security.
We apologize for any inconvenience this may cause and appreciate your cooperation as we work to maintain the highest standards of security for our users.
Thank you for your understanding.
Sincerely, the Mobile Service Cloud team
This scheduled maintenance affected: Mobile Service Cloud (Mobile Service Cloud Advanced / Pro (Former ROBIN)).